Documentation & Policies

This Privacy Policy explains how personal information is collected, used, processed, and protected when users access or use the Bastiron platform.

The Bastiron platform is owned and operated by Zanthera Digital Services LTD, Reg. No.:17109248, 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX (the “Company”). The Company is responsible for the collection and processing of personal data in connection with the operation of the Bastiron website and services.

By accessing or using the Bastiron platform, users acknowledge that they have read and understood this Privacy Policy.

Definitions

For the purposes of this Privacy Policy, the following terms are used with the meanings described below.

“Bastiron” refers to the Bastiron website, platform, services, features, and related digital infrastructure operated by the Company.

“Company” refers to Zanthera Digital Services LTD, the legal entity that owns and operates the Bastiron platform.

“User” refers to any individual who accesses, browses, registers on, or otherwise uses the Bastiron platform.

“Personal Data” refers to any information that identifies or can be used to identify a user.

“Platform” refers to the Bastiron website and all related services provided through it.

“Third-Party Services” refers to external services used to support platform operations, including payment processors, hosting providers, and technical infrastructure services.

1. Collection of Personal Data

1.1 Information Provided by Users

When creating an account or using the Bastiron platform, users provide certain personal information necessary for the operation of the platform. This includes information such as name, email address, phone number, account credentials, and other information required for account creation and platform functionality.

1.2 Transaction Information

When users make purchases through the Bastiron platform, transaction-related information is collected for the purpose of processing orders and maintaining transaction records.

Payment method details required for processing payments are provided directly to third-party payment processors and are not stored on the Bastiron platform.

1.3 Automatically Collected Information

Certain technical information is automatically collected when users access the platform. This may include device information, browser type, operating system, IP address, usage data, and technical logs required for the operation and security of the platform.

2. Purpose of Data Processing

Personal data is collected and processed for purposes including:

- operation and maintenance of the Bastiron platform;
- creation and management of user accounts;
- processing purchases and transactions;
- providing customer support;
- maintaining platform security and preventing fraudulent activity;
- improving platform functionality and user experience;
- complying with applicable legal obligations.

3. Legal Basis for Processing

Where applicable under relevant data protection laws, the Company processes personal data on the basis of legitimate business interests, the necessity to perform contractual obligations with users, compliance with legal obligations, and user consent where required.

4. Use of Third-Party Services

The Bastiron platform relies on certain third-party service providers to operate effectively. These services may include payment processors, hosting providers, infrastructure services, analytics tools, and communication systems.

When users perform transactions on the platform, payment information required to complete the transaction is processed directly by the respective third-party payment processor. The Company does not store full payment card information on the Bastiron platform. Third-party services operate under their own privacy policies and terms.

5. Data Storage and Protection

The Company implements technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and operational requirements.

6. User Rights

Depending on the jurisdiction in which a user resides, users may have certain rights regarding their personal data.

These rights may include the ability to request access to personal data held by the Company, request correction of inaccurate data, request deletion of personal data where permitted by applicable law, or request restrictions on certain processing activities.
Requests regarding personal data may be submitted through the contact channels described in this Privacy Policy.

7. Data Sharing

Personal data is not sold to third parties.

However, certain information may be shared with service providers and partners where necessary for the operation of the platform, including payment processing, hosting services, infrastructure providers, and technical support services.
Data may also be disclosed where required by law, regulation, or legal process.

8. Data Retention

Personal data is retained only for the period necessary to operate the Bastiron platform, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce platform policies.

Once personal data is no longer required for these purposes, reasonable steps are taken to securely delete or anonymize the data.

9. Security Measures

The Company takes reasonable technical and organizational precautions to protect personal data and maintain the integrity of the Bastiron platform.

Despite these measures, no online platform can guarantee absolute security, and users acknowledge that the transmission of data over the internet carries inherent risks.

10. Children's Privacy

The Bastiron platform is intended only for individuals who are 18 years of age or older.

The Company does not knowingly collect personal data from individuals under the age of 18. If such data is discovered, appropriate steps will be taken to remove it.

11. Changes to This Privacy Policy

The Company reserves the right to update or modify this Privacy Policy where necessary to reflect changes in the platform, legal requirements, or operational practices.

Continued use of the Bastiron platform after such updates constitutes acceptance of the revised Privacy Policy.

12. Contact Information

Users who have questions regarding this Privacy Policy or the handling of personal data may contact the Company through the Bastiron platform or via email:

assist@bastiron.com